Thursday, September 15, 2011

From Captain Steve Siercks

I wanted to share with you that I received a very nice compliment on Kay Mitchell today. A citizen contacted me regarding her son, who is in our custody, and issues involving him. During the course of our conversation she complimented us on the excellent employee that Kay Mitchell is, and how kind, understanding and courteous that Kay was in dealing with her on the phone. I passed this compliment on to Kay when she passed through for lunch. Thank you Kay Mitchell for your professional and understanding demeanor. You have brought credit to the Clay County Sheriff's Office.

Friday, July 9, 2010

From Sgt. Keith Trader

On July 5, 2010 at 1200 hours a call from dispatch was put out in regards to a hit and run that turned into a man hunt for a second degree assault attempt with motor vehicle. It must be noted that dispatchers Deb Napier, Brendon Quarles and Jeffrey Garton made the extra effort and identified the suspect who will eventually be brought to justice. Thank you for the outstanding effort and it is greatly appreciated and recognized!

Friday, June 25, 2010

Good Job Sgt. Walters!

Dear Sheriff:

I just wanted to drop you a note and tell you how much I appreciated Sergeant Walters' professionalism recently.

I asked her if she could get an offender in your facility to sign some faxed releases for our agency. Within minutes she had the releases signed and sent back to our office. This may not sound like much, but this effort saved our agency and taxpayers a lot of time and money.

Sgt. Walters was very friendly and demonstrates very good customer service skills. I wish her a long career with your department.


Sincerely yours,


Hope Gray
Investigator

Monday, April 5, 2010

From Sgt. Aimee Bartlett

I would like to take the opportunity to express to you my appreciation for Sgt. Wayne Elliott. Over the years I have taught many classes in our training room and I have had to call on Sgt. Elliott regularly to assist me with problems ranging from computer access to equipment in the training room that I can’t get to cooperate with me.

Each time I’ve had to call on Sgt. Elliott he provides a solution to the problem and explains to me why he chose the solution, even if I don’t understand it. He also offers suggestions as to how to prevent the problem from occurring in the future. At times I will require assistance for the same problem a second time. Sgt. Elliott assists again with patience.

Sgt. Elliott has helped me have a better understanding of much of the electronic equipment I use in my daily responsibilities. He makes my job easier and helps me put my other instructors at ease because of what I’ve learned from him. In short, I believe I’m a better equipped employee because of Sgt. Elliott’s patience and support.

During Sgt. Elliott’s recent extended absence I had a problem in the training room with the internet access to the laptop computers. Although I was able to correct the problem through trial and error I realized that when Wayne is gone, there’s no quick fix, because he’s gone and there’s no one to assist him.

Every time I walk into Wayne’s office I’m struck by the amount of equipment packed into the space and being the control freak I am, I feel close to a panic attack! Wayne not only knows what equipment he has in that office, but exactly where to find it. I don’t know how he does it all by himself.

The sheriff’s office is extremely lucky to have Sgt. Elliott. Thank you for the opportunity to express appreciation for his patience, knowledge and willingness to help.

Monday, March 29, 2010

From: Julie Hayes- Detention Reception

I would like to commend all the Booking personel lately for doing a wonderful job with being very prompt in getting bonds/property releases up in reception when called upon. One that i would really like to speak about is Bill Wolf, he is so nice and hard working and gets the job done when i call back there. And to all the Sgt.s, you guys are wonderful!!!!!!

Thursday, February 25, 2010

THANK YOU DEPUTY WOLFE!

From J. Cotrel, Lebanon, MO

Sheriff Bob Boydston:
In December 2009, my son Shane L. Hall was in your Clay County facility for (stupidity) on his part; unpaid traffic tickets and child support. I live in the Ozarks and was trying to get everything together for helping him out. Being very inexperienced in such matters (thank God) I had to make numerous calls to the facility and was treated very kind. On January 13, 2020, I called at 7AM during shift change and a 'Deputy Bill Wolfe' got on the phone. Sir, he was so nice and patient with me. Mr. Wolfe told me everything I needed to do, how much money was needed and was never once rude or unkind. When I arrived at the facility Deputy Wolfe was still there and he took care of the whole procedure for me including getting N.K.C. to let me pay a traffic ticket at that facility instead instead of him being transported back there. I had to return home the same day and it is quite a long trip, it was a blessing to me. I would just like to say thank you for being able to interact with someone as police, kind and patient as Deputy Wolfe! You are a very lucky man to have someone like him on your department. My son also said all the inmates talked among themselves as to what a nice person and good man he was. Again, I would like to say thank you and I hope Deputy Wolfe goes far in the department.
Sincerely,
J. Cotrel

Thursday, January 21, 2010

From Amanda Oliver:

I would like to thank Sgt. Ruth, Deb Napier and Kim Hunter for coming to my aid when I fell in the hallway of the communication division. My injury although minor “sprained wrist” was not a need for panic it was however a need of compassion and concern. All three employees are most deserving of the statement “Accountability and Responsibility” and it is nice to know that when you need help you can count on your fellow employees to be there.
A big Thank You to All!